Privacy Policy

Last Updated: November 2025

At Owltor Creative, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, contact us, or work with us.

By accessing our website or using our services, you agree to the terms outlined below.

1. Who We Are

Owltor Creative (“we”, “our”, “us”) is a professional design studio based in Mohali, Punjab, India, offering branding, packaging, website design, and digital creative services to clients worldwide.

Our website — www.owltorcreative.com — allows users to explore our services, view our portfolio, and connect with our team for new projects or collaborations.

2. Information We Collect

We collect only the information necessary to provide an excellent creative experience and professional communication.

Information You Provide Voluntarily

Contact details: Name, email, phone number, and company name.
Project information: Details shared through our contact forms, proposals, or direct communication.
Uploads: Design briefs, reference files, or attachments related to your project.
Feedback: Testimonials or reviews provided voluntarily after working with us.

Information Collected Automatically

When you visit our website, certain data may be collected automatically to improve performance and user experience, including:

IP address, browser type, device type, and operating system.
Pages visited, session duration, and traffic source.
Analytics information via trusted tools like Google Analytics (non-identifiable).

We do not collect sensitive information such as passwords, banking details, or personal identifiers through our website.

3. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and project requests.
Communicate project updates, proposals, and delivery details.
Maintain accurate records for billing, project management, and quality assurance.
Improve our website’s usability and overall service experience.
Share updates, portfolio launches, or design-related resources (only with your permission).

We never sell, trade, or misuse your personal information for any reason.

4. How We Protect Your Data

At Owltor Creative, protecting your data is a priority.
We maintain strong physical, digital, and administrative safeguards to ensure your information stays secure.

This includes:

Using secure servers and encrypted communication channels.
Limiting data access to authorized team members only.
Regularly monitoring and updating our systems for safety and compliance.

While we take all reasonable measures, please note that no online platform can guarantee absolute security.

5. Sharing of Information

Your personal data is not shared or disclosed except when necessary to:

Work with trusted third-party service providers (e.g., hosting platforms, invoicing systems, or communication tools) that assist us in operating our business.
Comply with legal or regulatory obligations.
Protect our rights, property, and the safety of our users or the public if required by law.

All partners we work with follow strict confidentiality and data protection agreements.

6. Cookies & Tracking Technologies

Our website uses cookies to personalize your experience and analyze site traffic.
Cookies help us understand which pages are most visited and how users interact with our website.

You can adjust your browser settings to decline cookies if you prefer. Disabling cookies will not affect your ability to browse the site, but some features may work differently.

7. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy — including project completion, legal compliance, or client communication.
Once your information is no longer required, it is securely deleted or anonymized from our systems.

8. Your Rights

You are in full control of your personal data.
At any time, you may:

Request access to your personal information.
Ask for corrections or updates to inaccurate data.
Request deletion of your information from our systems.
Withdraw consent for marketing or promotional communication.

To make any such request, please contact us at Contact@owltorcreative.com. We will respond promptly and handle your request with care.

9. Third-Party Links

Our website may include links to third-party websites (such as social platforms, client sites, or portfolio examples).
Owltor Creative is not responsible for the privacy practices, data policies, or content of those external sites.
We encourage users to review their privacy policies before providing any personal information.

10. International Clients

Owltor Creative works with clients across the globe.
By engaging with us, you agree that your data may be securely transferred or processed in locations outside your home country.
We ensure that all such transfers comply with applicable privacy standards and maintain strong protection for your data.

11. Policy Updates

This Privacy Policy may be updated occasionally to reflect changes in our practices, technology, or legal obligations.
Any updates will be posted on this page with a revised “Last Updated” date.
We encourage you to review this page periodically to stay informed.

12. Contact Us

If you have any questions about this Privacy Policy, or if you wish to update or remove your information, please contact us at:

Email: Contact@owltorcreative.com
Website: www.owltorcreative.com