Terms of Use
Last Updated: November 2025
Welcome to Owltor Creative.
These Terms of Use (“Terms”) outline the rules and conditions for using our website — www.owltorcreative.com — and engaging with our services.
By accessing our website or working with us, you agree to these Terms. Please read them carefully. If you do not agree, you may not use our website or services.
1. Who We Are
Owltor Creative (“we”, “our”, “us”) is a professional design studio based in Mohali, Punjab, India, providing branding, packaging, website, and digital design services to clients globally.
Our website serves as an information and contact platform for potential clients, collaborators, and design enthusiasts.
2. Acceptance of Terms
By using our website, filling out a form, or contacting us, you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy.
If you are using our website on behalf of a business, you confirm that you have the authority to bind that business to these Terms.
3. Use of the Website
You agree to use the website only for lawful purposes and in a way that does not harm or infringe on the rights of others.
You must not:
Attempt to hack, disrupt, or interfere with the website’s functionality.
Copy, reproduce, or republish any content without permission.
Post or send any false, misleading, or harmful information.
Attempt to collect personal information from other users or visitors.
All content on this website — including text, graphics, images, videos, and design layouts — is the intellectual property of Owltor Creative and may not be used or distributed without prior written consent.
4. Intellectual Property Rights
All creative content, visuals, design materials, logos, and digital assets displayed on this website belong to Owltor Creative or are used with permission from their respective owners.
You may not reproduce, modify, or redistribute any material without our written approval.
Clients who purchase our creative services retain the rights to final deliverables as per their project agreement or invoice. However, we reserve the right to showcase completed works (including brand visuals, packaging, and web layouts) in our portfolio unless otherwise agreed upon in writing.
5. Client Projects and Deliverables
When you engage Owltor Creative for a project:
All project timelines, deliverables, and costs will be clearly stated in a proposal or invoice.
Any changes or additional requests beyond the agreed scope may incur extra charges.
Final files will be delivered upon completion and full payment.
Partial work or concepts remain the intellectual property of Owltor Creative unless otherwise agreed.
6. Payments and Refunds
All payments must be made in accordance with the terms stated on your project invoice or proposal.
We accept digital payments, bank transfers, or other approved methods.
Due to the nature of design work, payments are non-refundable once work has begun.
Refunds may be considered only in special cases, at the discretion of Owltor Creative, before the commencement of any design process.
7. Limitation of Liability
While we take great care to deliver high-quality work, Owltor Creative will not be held liable for:
Any indirect, incidental, or consequential losses arising from the use or inability to use our website or services.
Issues caused by incorrect client-provided information.
Delays due to factors outside our control (e.g., internet outages, third-party tool failures, or unforeseen circumstances).
Your use of our services is at your own discretion and risk.
8. Third-Party Links
Our website may include links to external sites or resources (for example, social platforms or client websites).
Owltor Creative is not responsible for the content, privacy practices, or reliability of these external links. Access them at your own discretion.
9. Confidentiality
All client briefs, business information, and project discussions are treated as confidential.
We do not share or disclose your information without consent, except where required by law or when necessary to deliver your project through trusted partners.
10. Termination of Use
Owltor Creative reserves the right to restrict or terminate access to our website or communication channels if a user:
Violates these Terms.
Engages in fraudulent, abusive, or unlawful activity.
Misuses our intellectual property or digital assets.
Upon termination, your access to any private links, previews, or shared content may be disabled without prior notice.
11. Indemnification
By using our website or services, you agree to indemnify and hold Owltor Creative, its team members, and partners harmless from any claims, damages, or losses resulting from your use of the website or any breach of these Terms.
12. Governing Law
These Terms are governed by and interpreted in accordance with the laws of India.
Any disputes will be subject to the exclusive jurisdiction of the courts located in Mohali, Punjab.
13. Updates to Terms
Owltor Creative may update these Terms occasionally to reflect operational, legal, or policy changes.
Revised versions will be published on this page with a new “Last Updated” date.
We encourage you to review them periodically.
14. Contact Us
For questions, clarifications, or feedback about these Terms, please reach out to us:
Email: Contact@owltorcreative.com
Website: www.owltorcreative.com